![]() ![]() Thank mactunnelprocess was not running and in the console log there are indeed errors of it not starting. Hope this helps! Please let me know if you have any additional questions. Please let me know once you have done the same. I will help create a one-time free support ticket for you in this case. If you have a support plan you may file a support ticket, else could you please send an email to with the below details. If you are unable to observe any errors the appropriate action here will be to create a support request as a support engineer can take a deeper look at the logs and provide additional insights specific to your environment. You can also check for logs in the Console App and apply a filter for networkextension and see if you are able to observe any errors. You can confirm this by trying to connect from client & and open Activity Monitor to check if mactunnelextension process is running or not. As the protocol level *.log file is missing the likely issue is that mactunnelextension process is not able to start. ![]() So something is going wrong, but I cannot see what it is. On an other Mac I see the *.log should be in the same directory as the AzureVpnClient.log, on my new MacBook it is not. So something is going wrong, but I cannot see what it you for getting back and sharing additional details. Users/xxxx/Library/Containers//Data/Library/Application Scripts/ I cannot find any *.log files I can find this directory: 08:05:55 Information Dialing VPN connection XXXXX Azure VPN, Status = Success 08:05:55 Information Dialing VPN connection XXXXX Azure VPN User: 08:05:55 Information Saving AAD User Account 08:05:55 Information Successfully Received AAD Credential Token. 08:04:20 Information Acquiring AAD token interactively. 08:04:20 Information IsAcquireTokenInteractivelyNeeded: Cleared saved AAD auth login account Username from Keċhain as user will need to do interactive login to acquire AAD token. 08:04:20 Warning removeClientAuthLoginCredentials: Failed to retrive previously saved ClientAuth: aad secret for Vpn connection: XXXXX Azure VPN, so no cleanup is needed! 08:04:20 Information removeClientAuthLoginCredentials: Using account: 08:04:20 Information sAcquireTokenInteractivelyNeeded: Account is not saved so interactive login will be needed. 08:04:20 Information getClientAuthLoginCredentials: Using account: 08:04:20 Information Group token flag status: false ![]() 08:04:16 Information Removing stale vpn managers 08:04:16 Information The VPN connection profile XXXXX Azure VPN is added/imported successfully. 08:04:16 Information importBackedUpVpnConnectionsProfiles: Backed up VpnConnection profile: XXXXX Azure VPN getting imported from XML file: file:///Users/xxxx/Library/Containers//Data/Library/Application%20Support//XXXXX%20Azure% is valid. 08:04:16 Information profileXmlToObject: Imported AzVpnProfile: XXXXX Azure VPN object 08:04:16 Information importBackedUpVpnConnectionsProfiles: List of all backed up Vpn connection profiles' xml files' urls: 08:04:16 Information importBackedUpVpnConnectionsProfiles: List of all backed up Vpn connection profiles' xml files: ![]() 08:04:16 Information Application Initialized The AzureVpnClient.log contains the following, it is also the only file in that log files directory: This is Log file. ![]()
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